Wednesday, July 31, 2019

Baseball and Boxing from Pre-modern to Modern

Baseball and boxing make up a very large portion of the American sports culture, and for more than 100 years have developed into the professional, nationwide and international games that we can see on television today. In the 1870’s baseball started to be acknowledged as America’s national sport, however boxing enjoyed a similar popularity and both of these sports have changed from small-time amateur pastimes into televised, professional league sports that bring in millions of dollars each year and pay their athletes considerable amounts of money to keep on playing.While both baseball and boxing may now, and always have, attracted a different sort of crowd, they have both nevertheless developed along very similar lines. In 1869 the Cincinnati Red Stockings were formed; the team was the very first professional baseball team and it went undefeated that first year after being challenged by many amateur teams (Goldstein, 1989, p. 70).Over the subsequent years (more than a c entury) since the inception of the National League and the American League, two factors of the game have changed significantly: the integration of ethnic minorities into the major Leagues and the fact the game itself has become less violent than it was in its earlier years. In the 1890’s, the segregation of black and white baseball teams began, following an initial period of integration that was very short-lived (White, 1995, p. 140). The Negro Leagues incorporated several different non-white leagues into one general ‘outsider’ structure of teams that were comprised predominantly of black players.Other ethnic minorities would have been relegated to these leagues instead of joining the National or American Leagues, which were solely comprised of white, male players. In 1945, after a huge push from many people within professional baseball that echoed the sentiments of an anti-racist American population, black baseball player Jackie Robinson was signed to the Montre al Royals and in a few short years the Negro Leagues would disband due to full integration. The early baseball players were not only taking part in a segregationist sport, they were also playing the game with much more violence than they are today.They tried harder to steal bases and to score runs than experts feel today’s players do; where once it was not uncommon for runners to physically interject when the basemen tried to catch a throw, now base runners will simply run to their base and let the field and basemen do their jobs. It is fair to say that the game has mellowed. Boxing has exhibited great similarity to the development of baseball in America, albeit an entirely different sport. Where baseball is a team game dependent on specific rules of play, boxing emerged as a sport totally dependent on the strength and will of one man to simply overpower another in a direct fist-fight.Bare-knuckle boxing is the ancestor of today’s boxing, a sport that is blatantly viol ent however in comparison to some of the fights that took place in the 19th century. Boxing in its infancy was carried to America by British settlers and has forever secured a place in the hearts of many sport enthusiasts in modern day. This is another sport that has become decidedly less violent and which has also seen its participators overcome the segregation that was rampant in early American society (Gorn, 1986, p. 128).In place of very strict guidelines where whites and blacks must not engage each other in sport, like in the baseball leagues, it was more common for mixed fighting to occur in boxing. The crowds could be massive at any event, and often the pitting of a white champion against a black one would draw even more attention to the point where thousands of would-be spectators were turned away. This was a sport in which black athletes could really carve a niche for themselves and, while constantly facing discrimination like any other minority at the time, a boxer could l iterally fight his way out of racial oppression.Bare-knuckle boxing is not extinct, however professional boxers are required to wear gloves that will not only protect their hands but their opponents as well. The sport is not as bloody and less of its participants will leave the ring with broken bones, however there can be no doubt that boxing is still a very primal, violent sport. Superficially speaking, it bears no resemblance to baseball, however these are two American sports that have evolved with a change in racial tensions and equality issues and with modern concerns over health and safety.Both have tamed considerably and allow minorities to play professionally. Reference List Goldstein, W. J. (1989). Playing for Keeps: A History of Early Baseball. New York: Cornell University. Gorn, E. J. (1986). The Manly Art: Bare-Knuckle Prize Fighting in America. New York: Cornell University. White, S. and Malloy, J. (compiler) (1995). Sol White’s History of Colored Base Ball, with Other Documents on the Early Black Game 1886

Tuesday, July 30, 2019

Ben Sliney

Benedict Sliney was the National Operations Manager for the Federal Aviation Administration on the 11th September in the year 2001. On that day, he was working at the Command Center located in Herndon Virginia. This was his first day as the manager and the gentle man was on a promotion. He had previously worked at the Air Traffic Control since the year 1964. Ben Sliney is the lawyer who at one time in the place of the Air Traffic System had sued the FAA. On the 11th September, Ben was the one who primarily gave the order that all the planes stateside be grounded.Ben made this decision to have the United States air space closed. Private and commercial planes were forced by his orders to land or they would have to remain grounded. Ben did this on his own, even without the consent of President George W. Bush . Very few people could have had the competence and courage to take that bold step and make such an important decision on their own without anxiety and needing affirmation from thei r seniors or colleagues. On this day, Ben Sliney interrupted the daily meeting by the senior staff at the command center of FAA in Herndon, Virginia.The manager was giving a report that there could have been a possible planned hijacking that could have been progressing at that moment. The command center had come to learned that Flight 11 had been hijacked approximately two minutes prior. During this time that Ben Sliney was making his report, a certain supervisor interrupted the same meeting claiming that there was a chance or even a probability that one flight attendant on the allegedly hijacked plane could have been stabbed. This meeting was then spontaneously broken up a few minutes before the very first crash of the WTC.This happened at exactly forty six minutes after eight o’clock in the morning. At this time no one who had attended the meeting made the effort to contact NORAD. At 9:42, the center came to learn from the local television reports that a certain plane had j ust struck the United States Pentagon. During the next few minutes, at around 9:45 am, the FAA was given the final order by Ben to have all the civil aircraft land at any closest airport within the shortest time possible. It was reported that the approximate number of planes that were flying in US was 4; 452. This was the decision that carried the day.Ben Sliney, on his own and being his first day as manager made the decision to have all the planes land. This order was quite unprecedented. The traffic control system however managed to handle the order competently and with a lot of skill. All the 4,500 general aviation and commercial aircrafts landed moments latter without any reported incidents. I identify with Ben Sliney because he is a very experienced person who knows the requirements of his job as a manager. A manager is supposed to take charge of his department and give orders or advice to the juniors.Ben Sliney applied the principles of management effectively, a factor that co ntributed to the successful landing of all the 4,500 planed that were on air on that day in the US. He is a competent manager who is very decisive and accurate. Being the person in charge of traffic control, Ben within no time was able to plan for the emergency. On receiving the news of the hijacked plane, he did not hesitate but went strait to organize on the next step with the senior staff that was having the daily morning meeting at the command center.There was no time to sit down and strategize on the next course of action since the next piece of information suspecting that a staff member on the hijacked plane could have been stabbed. Despite the nature of information, which was rather intense, Ben calmly and urgently acted just like a manager should. He effectively and efficiently within no time directed the rest of the traffic control staff to make the necessary arrangements and urgently prepare for the emergency landing of the planes on board. The planes were meant to land at the nearest port possible.Ben was doing all this for the safety of the passengers on board as well as the crew. I am professionally aspired by the then FAA’s manager for National Operations. This is because on his very firs day as manager in a very sensitive department, he single mindedly managed to bring down all the planes on air at the time of the hijacking. Being his first day as manager, he was very confident and he knew exactly what to and when to do it and even how to do it. He aspires me because he turned out to be a very effective manager.In addition, Ben did not make any consultations because the time and the circumstances did not allow it. He used all the experience he had gained at his previous position before getting the promotion to bring order and avoid chaos. He successfully did this and all the staff at the FAA will never forget the toughest decision that one of their own had to take. Ben has inspired me to be confident in the strong professional decisions t hat I have to take and especially being in a senior management position. The following lessons have been learned from the Ben Sliney decision.†¢ Quickly plan for emergencies without having to get the rest of the people anxious, †¢ Organize all the necessary arrangements to ensure that the laid plans fall in place respectively. †¢ Direct the senior staff to carry out the plans collectively as a team †¢ Coordinate the activities of the people to ensure that within the shortest time possible, they are harmoniously working to the attainment of the objective within the shortest time possible. I agree with the decision and immediate actions taken by Ben Sliney on that material day.There was not enough time to make elaborate consultations and arrive at a unanimous decision from all the senior personnel. Ben quickly did what he could have done at that moment to save the situation. In my opinion, Ben took the best decision by not risking the lives of thousands of passenge rs who were on board alongside the cabin crew. By not taking time to consult, the operations manager saved time to handle the rest of the issues. He put plans in place to have all the planes land. This work well and demonstrated his efficiency since all the planes landed without any incidences.Being in his position, I would have done taken the same measures to bring calm to the Federal Aviation Administration in the midst of such an emergency that could have spread a panic arrest to the United States in general and FAA in particular. Conclusion In a nut shell, the decision taken by Ben Sliney on the 9/11 to bring down all the private as well as commercial planes flying above the United States was remarkable. It took a lot of courage to do what the manager did to save the situation. ReferencesRetrieved from, Ben Sliney, was the National Operations Manager for the FAA on September 11 http://baylink. pitas. com/ Accessed on 14th November, 2007. Retrieved from, Sept. 11 is Slineyâ€℠¢s first day on the job as national operations manager, http://my. metafilter. com/ Accessed on Accessed on 14th November, 2007. Retrieved from, Mr. Benedict Sliney, http://www. sfgate. com/ Accessed on Accessed on 14th November, 2007. Retrieved from, Ben Sliney, www. findarticles. com/ Accessed on Accessed on 14th November, 2007.

Monday, July 29, 2019

Business Process Workflow Management Business Essay

Business Process Workflow Management Business Essay Business process management is important for both existing and new businesses. BPM is also known as Business Process Reengineering. It is a set of inter-related tasks that help companies maximize their present business processes and cope with future operational and organizational changes. An efficient business process saves and makes money for an organization. Workflow, in its very basic sense, is an implementation of the answers to the questions that arise in a business process. Workflow answers the questions, who? What? And When? in a business process. It is the movement of documents or tasks through a work process. Business process workflow management is an essential element in organizing a variety of business tasks and processes so that the business can be benefited as a whole. Workflow management systems range from the basic activities of a business to thousands of complex features. Workflow management helps business managers perform a lot of varying functions depending on the needs of the organization. Different businesses have different workflow management needs to perform varied functions for them. Some businesses need workflow management for organizing data available on the net; some need them for managing various business transactions whereas some need them for organizing and segregating all the documents of an enterprise. Workflow management is helpful to all kinds of business irrespective of their size. It helps them define and spot various processes that will help increase efficiency in the long run. Business process workflow management helps to define, create, execute and manage various processes within the organization itself and enhance business-to-business transactions to maximize productivity. It facilitates changes in the enterprise that are needed for its betterment and maximization of output and profits in the minimum time possible. It also helps an organization in spotting existing inefficiencies by keeping a constant check on their emplo yees’ productivity. BUSINESS PROCESS MANAGEMENT JOURNALS Business process management is implemented to improve the effectiveness and efficiency of an enterprise by automating its business processes. The key factor involved in choosing a BPM solution is to choose one that will fit the organization in all situations, as conditions governing a business tend to change with fluctuations in market conditions. It is not feasible for an organization to change its BPM as and when situations change. Business re-engineering can mean serious trouble especially when applied by people who do not understand it. There are examples of thousands of organizations that were running into losses but subsequently, achieved remarkable profits due to well-managed BPM projects. The key to the success of these companies lay in applying BPM to their key business processes. Business process management journals play a key role in making businessmen aware of the prevailing business conditions and how to ad apt to these changes by applying the right re-engineering and process change projects. BPM journals are the premium channel for beginners, practitioners and researchers to acquire leading edge information related to current developments in BPM concepts, practices, tools and technologies. It is a helping aid for students studying BPM related areas and consultants who assist organizations in managing processes. They also provide useful articles that focus on quality and relevance.

Motivation; Human Resource Management in the Public Sector Essay

Motivation; Human Resource Management in the Public Sector - Essay Example These needs vary from the public to the private sector and therefore different theories have to be implemented to recognize them (David, 1985). Needs that have been satisfied don’t work as motivators thus the organization has to consistently study the employees using different theories to recognize the next level of need for a motivated workforce. Theorists today have analyzed that the content and process approaches of motivation are congruent to public organizations (Robins, 2000). This method of motivation focuses on the theory that motivation in individuals is caused by the desire to fulfill inner needs. This approach concentrates on the needs that motivate individuals. Identifying the needs of employees using Maslow’s hierarchy of needs that identifies five need levels. At level one are the physiological needs which include food, water and comfort. A public organization can satisfy this need by giving a paycheck to the employee (David, 1985). At level two is safety needs which are feeling secure and stable. These can be satiated with the benefits that accompany the salary like medical coverage etc. social needs are third on the hierarchy which are desires for friendly relationships between employees and a sense of belonging. This is essential in public organizations as good relations and coordination are crucial to the organization as once this is developed the employees would be motivated to work better (Porter, 2000). The next level is the esteem n eeds which are needed for self respect and respect from coworkers. This can be attained by matching the skill of employees with their job assignment. The esteem can be satiated by appreciation of the employee’s work by the public organization. Lastly, self actualization needs of self content and recognition of the employee’s absolute capabilities can be satisfied by giving the employee challenging tasks that utilizes the employee’s

Sunday, July 28, 2019

John Stuart Mill's principle of liberty Essay Example | Topics and Well Written Essays - 1750 words

John Stuart Mill's principle of liberty - Essay Example I prefer this definition of public policy because it establishes a direct connection between expectations of a society and the effectiveness of their embodiment by governments. With such observations in mind, let us try to find out to what extent, if at all, John Stuart Mill's principle of liberty is a workable and attractive basis for public policy in light of real-life challenges. ... ills principle to public policy, because in the latter case we may fail to exactly identify aspects of the principle that cause difficulties in its practical implementation as a basis for public policy. Besides, the fact Mill himself differentiated between the spheres of application of the principle of liberty in positive (freedom for personal development) and negative (knowledge that our freedom from harmful interference of others is protected) ways suggests that for him, as a utilitarian, this differentiation was needed in order to provide a practically applicable frame for his moral philosophy. Indeed, while for Mill the maximisation of happiness serves as the moral end, he realises that the task of distribution of limited amount of goods that can promote happiness requires the establishment of strict social norms violation of which should be punished for the common benefit. The first part of the Millian principle of liberty, which declares that a person has the right to do whatever he or she wants and be free from the interference from other people, stems from Mills principle of utility "grounded on the permanent interest of man as a progressive being".1 By this Mill implies that the choice of forms of governance should be based on their capacity to promote development of faculties of each individual, which would generally increase moral freedom, responsibility, and rationality among people, thus leading to more happiness. This aim is justified by the fact that free personal development is an end for each individual, and at the same time is a proper way for the whole society to thrive.1 So, it is after all the utility that dictates the best forms of social life.2 Therefore, with the personal development being the basic value, Mill states that liberty, insofar as it

Saturday, July 27, 2019

Architecture and Communication Term Paper Example | Topics and Well Written Essays - 2000 words

Architecture and Communication - Term Paper Example The Empire State Building is located on Fifth Avenue, in New York City, New York, and was touted to have been completed in the span of a mere sixteen months. It has 102 floors, and has a height of 381 meters, or 1252 feet. At the time of its completion, it was the tallest building on earth, taking that title away from the Chrysler Building. As well, apart from the World Trade Center, the Empire State Building remains the tallest architecture in all of New York. In terms of general architecture, it is said that the building deviated from the strict European standards of the time, showing more flair and panache in comparison to the more staid European buildings of the time, even as it conveyed the appearance of something that has been sculpted, or else something that was deliberately molded rather than erected with the use of conventional architectural and building methods, and those aspects of the public building became in time one of its defining architectural signatures. Moreover, d eviating from the tail end of the Art Deco style’s sensibilities, the architecture is said to be less frivolous even as it showed its own character in an understated manner. In the decade of the 1920’s, when this style was in vogue, the Empire State Building designers stuck to something that is uniquely the character of the building itself, away from the zigzag designs of the time, and towards something that can be considered as more staid and more business-like. Functionally, too, it showed its practical aspects by having four differing facades, deviating from the convention of just having one, as is common, on the side of the buildings facing the avenue. All this gave the Empire State Building, from an architectural and design perspective, a unique identity (Artifice). II. Style of the Design of the Empire State Building, History The style of the building’s design is characterized as being Art Deco that is muted, or low key in its approach as well as in its ex ecution. That means being more understated and less done with flair, in comparison to the traditional conception of Art Deco and in comparison to the style execution of buildings in the same era and immediately prior. On the other hand, what differentiates Art Deco architecture from other forms of architecture is its depiction as being Modernistic, and this depiction applies to the Empire State Building too, in common with Art Deco executed buildings of the time (Artifice). The simplicity of the design coupled with its height is what marks the design sensibilities of the Empire State Building, it is said, and these twin characteristics are in a way set apart from the architectural design sensibilities of Art Deco in general. It is muted and not overt in its design sensibilities, which all the more highlights its more business-like and functional characteristics. Where the design reflects a certain bareness, this also is reflected in the way form yields to function. Among the conside rations in the design is in the ability of the building to house productive work, with tenants that are businesses in orientation, in the shortest possible time, and making maximum use of the available facilities and space. The emphasis on the modernistic aspects of the design, on the other hand, extend to its facades being characterized

Friday, July 26, 2019

Trokosi as modern-day slavery in Africa Essay Example | Topics and Well Written Essays - 1000 words

Trokosi as modern-day slavery in Africa - Essay Example It is taking recognition for work that is wholly theres (Dayton University). Scholars who rely on their understanding show that they are ready to work dishonesty around work. Students who do not follow academic uprightness of the establishment realize this either through; dishonest collaboration, plagiarism, deceitful aid, enticement and intimidating conduct and should be reported to the penal team of honor codes center in the school. All universities have a code of conduct that students need to observe (Stenford University). Academic honesty is one the kindest. Infringements involve activities such as; cheating, plagiarism, and presenting unauthorized work. These actions are punishable not only in learning institutions, but also in the corporate world (Boston College). Corrective measures are restored and violators are at risk of being shown the wrath. Some of these disciplinary measures include, expulsion, grade disqualification, detention, restitution, above from accessing school facilities and referral to the counselling department among others (Boston College, Cornell University and Dayton University). An experience in the composition lecturer was overwhelming one. An English final exam was to be done with diligence. I was to undertake an exam which was my last chance to prove my worthiness to be given a decent grade. Previously my assessment test had been showing daunting results.

Thursday, July 25, 2019

Responding to the Public Essay Example | Topics and Well Written Essays - 1500 words

Responding to the Public - Essay Example On the 14th of February 2008 a gunman shot twenty-four people on the campus of Northern Illinois University that is located in Dekalb, Illinois, wounding eighteen and killing six (The Evening Standard, 2008). Descriptions of the event recounted the gunman, who was later identified as Steven Kazmierczak, 27, stepped out from behind a curtain in the large lecture hall, and opened fire then turning the weapon on himself, committing suicide (Western Mail, 2008). Later identified as a former student at the university, police were not able to ascertain a motive for the shootings, citing that Kazmierczak was taking some type of medication and was reported by friends and neighbours as acting increasingly erratic during the weeks leading up to the incident (Western Mail, 2008). Further puzzling is that he did not have any type of police record (Western Mail, 2008). ... Later identified as a former student at the university, police were not able to ascertain a motive for the shootings, citing that Kazmierczak was taking some type of medication and was reported by friends and neighbours as acting increasingly erratic during the weeks leading up to the incident (Western Mail, 2008). Further puzzling is that he did not have any type of police record (Western Mail, 2008). Reported as an outstanding student when he attended the university, it was found that Kazmierczak has been treated temporarily for mental illness as a result of unruly behaviour toward his parents in his early teens (Daily Post, 2008). Prior to this tragic event, the university had not have any type of violent incidents, not even student riots or unrest, as Northern Illinois University is located in a quiet small Midwestern town. The Hidden Factors Later investigation turned up that Steven Kazmierczak indeed had a secret life that hide his good student and known public behaviour opinions (The Huffington Post, 2009). In the late 1990s Kazmierczak spent in excess of "a year at the Thresholds-Maryhill House ", which was "an alternative high school program for children suffering from mental illness" (The Huffington Post, 2009). The foregoing was a result of unruly behaviour, and he was admitted by his parents. Kazmierczak's condition, which Dr. Jay Rice (2008) describes as abandonment that could have its causes in the following events "1. He may have felt abandoned by his parents for placing him in treatment at Thresholds, 2. He may have felt abandoned by the illness of his mother and her death from ALS or Lou Gehrig's Disease in 2006, 3. He may have felt abandoned by the death of an older sister to cancer, 4. He may have

Wednesday, July 24, 2019

Babylonians and Sumerians Essay Example | Topics and Well Written Essays - 500 words

Babylonians and Sumerians - Essay Example The researcher states that one of the points of commonality between Sumerians and Babylonians is religion. Babylonians and Sumerians were both highly polytheistic. At some points, as neighboring city-states, Babylonians and Sumerians shared the same gods. All these gods were based on the perceptions that people had towards forces of nature. To this extent, both the Sumerians and Babylonians had the god(s) of air, sun, moon, rain and sea. Both civilizations also had towers or ziggurats in the middle of their cities. Sacrifices were offered to the pantheon of gods in Sumeria and Babylon. Nevertheless, in the offering of sacrifice, there is a parting point since the Sumerians offered only crop harvests while the Babylonians sacrificed even their children. Both civilizations were city-states. Again, both civilizations had all-dispensing rulers. In Sumeria, the powerful political ruler, Gilgamesh was also a priest. However, in Babylon, Hammurabi (fl. ca. 1792 – 1750 BC) the ruler w as a king, priest and lawgiver. Both civilizations used the Sumerian language, though the Babylonians limited their use of the Sumerian language to religious purposes. The Babylonians used the Akkadian language for official purposes while the Sumerians had their own language. According to Finkel and Reade, Babylonians is no doubt one of the biggest city-states in Mesopotamia. For one, as touching architecture, Babylonians erected massive buildings and architectural structures such as the Hanging Gardens and the Ishtar Gates. The Babylonians among many other things invested advanced techniques of irrigation along the Euphrates and Tigris rivers. This helped the Babylonians grow a lot of crops. Gadotti observes that the Sumerians also had their inventions, even in the field of architecture and art. One of the most remarkable works of Sumerian art is the Erech vase in alabaster.

Tuesday, July 23, 2019

Cause marketing costs Essay Example | Topics and Well Written Essays - 250 words

Cause marketing costs - Essay Example However, there are emerging issues even as multinational companies seek to maximize profits. Corporate social responsibility, international labor law, ethical issues and level competitive ground are the realities that companies have to address. Owing to the relatively tight competition in different industries, for-profit companies have to embrace non-price competitive strategies. Reconciling the increasing cost of production and profit margin explains the redefinition of value chain process. The source of the product does not matter in the current society as long as the brand is known. The companies are majoring on marketing and brand quality. Exploiting technology differences, labor and input factor cost variations across countries has become useful in surviving by the companies(Cullen & Parboteeah, 2014). Public image of the company is closely related to its product brand and this can be evidenced in the market size scramble by firms of the same products like Nike, Puma and Adidas among others in the sports and apparel industry. It can therefore be noted that globalization has restructured the socio-economic and political behavior of people which is reflected in the companies’ competitive trend and consumer

Review Questions MGMT Essay Example for Free

Review Questions MGMT Essay 1) Scheduling and sequencing are typically viewed from a technical perspective; that is, they are focused on minimizing quantitative measures such as lateness or cost. However, schedules also have intangible effects on customers, employees, and the perception of service quality. Discuss what some of these intangible effects might be and how managers should consider them when constructing schedules. Some intangible effects of schedules on customers, employees, and the perception of service quality could be, employee morale (overworked, underworked); customer/buyer satisfaction with rate of production/delivery of service; perception of efficiency of potential clients and ancillary support systems. Managers need to take into account that constructing schedules will impact stakeholders in different ways (Collier Evans, 2013). Where a quicker delivery time might make a customer happy, a salaried employee working 14 hour days to meet that demand may ultimately be causing more harm to the company in the long run. One of the best methods for developing schedules is an Activity-on-Node model. In this model, we can see the earliest start (ES) latest start (LS) earliest finish (LS) and latest finish for each activity of the project. Some of they may be able to run concurrently, which leads us to determining what the â€Å"critical path† would be. The critical path is the shortest time between activities that the project may be accomplished (Collier Evans, 2013). 2) Select two of Demings 14 Points and discuss the importance of them to operations managers (as well as all managers) in todays business environment. Deming’s steps 13 (Encourage Education and Self-Improvement) and 14 (Take Action) are the two that I find the most respectable attributes in operations managers and normal managers, alike. I have seen first-hand what sort of morale detriment can occur when self-improvement and education are not fostered in top-performers. For example, employee John Smith decides  he wants to obtain his Project Management Professional PMPâ„ ¢ certification. His company has a training budget that allows for such training, but Smith’s manager cannot rationalize the need for the certification, based on Smith’s current duties. Smith then decides to take vacation time and pay out of pocket to achieve this certification, nearly $2000 of his own money spent on professional development. Several months later, Smith’s company is awarded a substantial Earned Value (EV) contract from the DoD, in which a requirement was that there needed to be a certified PMPâ„ ¢ on the project team. Smith’s manager lacked the foresight to see the benefit of such a certification, and to this day, Smith has not been formally reimbursed for what ultimately led to the acquisition of a multi-million dollar contract. Needless to say, Smith’s regard for that manager severely diminished. Taking Action stood out to me as well, because I have seen what cost-plus contracts can do to a company. The â€Å"chaos is cash† mindset that melds into the minds of managers whose incumbencies are those contracts can be sickening. I once witnessed a company with a directorate that was so focused on this mind-set that deliveries were constantly late or with error, and it was considered the norm to have such things occur. DoD contractors are normally evaluated by the Contractor Performance Assessment Reporting System (CPARS), and this company was consistently in the unsatisfactory rating. With a new directorate and management, this company was able to climb that rating system two levels for the first time in over a decade. I attribute this to those whom replaced the previous directorate and managements â€Å"Take Action† attitude in correcting that horrific â€Å"cost-plus† mindset. 3) Explain how service quality is measured. Specifically, discuss how you may have experienced each of the five SERVQUAL dimensions as a consumer of services. â€Å"Service quality is consistently meeting or exceeding customer expectations (external focus) and service-delivery system performance criteria (internal focus) during all service encounters† Collier Evans, 2013). The 10 dimensions of SERVQUAL are as follows: SERVQUAL Dimensions Reliability Responsiveness Competence Access Courtesy Communication Credibility Security Understanding/knowing the customer tangibles In regards to reliability, I have had amazing reliability with MESA/BOOGIE guitar amplifiers. My MESA amp has lasted over 10 years with no issues. In regards to competence, USAA’s customer service and knowledge of their own products/services continues to amaze me every time I speak to them over the phone. I would also attribute the courtesy, responsiveness, and communication dimensions to USAA, as well. Their representatives are always well spoken, pleasant, and prompt to return inquiries. With understanding/knowing the customer, I would say Pacific Caliber is high on my list. We at Pacific Caliber can recognize the true, earned-value potential in the candidates we place with our clients, because we have been subject matter experts in those fields already. Much of this has to do with military affiliations and core values, as well. Access would go to Cotixansâ„ ¢ Mexican Restaurant. They have amazing food, 24/7, and are adjacent to my home. Security would go to Lockheed Martin’s private flight-test facilities, that is all I can comment on that. References Collier, D., Evans, J. (2013). OM4 (4th ed., Student ed.). Mason, Ohio: South-Western Cengage Learning.

Monday, July 22, 2019

Understand Health and Social care in settings Essay Example for Free

Understand Health and Social care in settings Essay Understand Health and Safety in Social Care Settings 8Understand how to promote environmental safety procedures in the social care setting 8. 4Explain the importance of having an emergency plan in place to deal with unforeseen incidents Having an emergency plan in place, helps people to deal with things in an emergency. It lays out what should be done and how things should be handled. The idea behind an emergency plan is to meet specific needs. In the event of a fire or gas leak, it lays out exactly what needs to be done to handle the situation. It provides strategies and ways to handle. For example, in the event of a fire, it would outline what procedure to follow. This can include how to raise the alarm, how to handle the situation and who and when to contact people. It would also outline who is in charge of the certain situation, for example, who is in charge of fire safety. An emergency plan has reporting measures. This is useful in reporting back findings and assessing situations and how they could be handled differently or improved on. In the event of an emergency, an emergency plan establishes authority. It lays out who should be doing what and who needs to take charge of the whole situation. Everybody knows exactly what to do, where to be and there is no confusion. The plan includes emergency evacuation routes. This is crucial in health and safety as it ensures that all involved are able to find the quickest and safest way of leaving the building. This can help to reduce injury and save lives. An emergency plan enables training opportunities. It can identify who is trained, who needs training and any additional training that may be needed to handle such emergencies. An emergency plan also enables co-ordination with other agencies. It enables the company and outside agencies to work together to ensure that training is all up-to-date and should there be an unforeseen circumstance, all persons involved know what to do. It ensures that the Company is able to handle such situations and that they are doing everything they can to prevent such incidents. This can show that the Company has Fire Safety checks in place and up to date for example. Emergency plans are paramount in dealing with incidents and unforeseen circumstances should they occur. They ensure that all involved know what to do and how to handle things. It can help reduce injury and save lives. It keeps people up-to-date with training and raises awareness. 9Understand how to manage stress 9. 1Describe common signs and indicators of stress Stress in a normal physical response to events or happenings that make you feel threatened or unbalanced in one way or another. When the body senses danger, whether it is real or imagined, the body kicks into action and creates as an automatic response known as the stress response. The stress response is the body’s way of protecting you. When it is working properly, it enables you to stay balanced, focused and alert. Sometimes the stress response can save your life; it is the body’s way of dealing with things quickly. Although stress can help your body, after a certain point, it can start causing major damage to your health. Stress affects your quality of life and mood. There are a number of signs and symptoms to stress that you need to look out for and can include the following; 1. Cognitive Symptoms Memory Problems – Stress can cause you to forget things. The body worries that much about what is happening or what needs to be done that it can cause memory problems. Inability to concentrate – There is that much playing on the mind that stress can cause the body to have an inability to concentrate. There is lack of focus in life and this can be the body’s way of recognising this. Poor judgement – Stress can cause you to make inappropriate judgements and handle things in a different way. Seeing only the negative – The stress that you are experiencing can cause lack of motivation and energy. Sometimes people feel that there is no way forward and they can only see negative things happening to them or around them. Anxious thoughts – The body feels that there is so much going on and may not be able to cope with what is happening. This causes you to become restless and anxious. Constant worrying – Stress can cause over load on the body and this in turn can cause the body to find it hard to handle things. You start to constantly worry about what is happening and what is going to happen. 2. Emotional Symptoms Moodiness – People handle stress in different ways. Stress and the changes in the body can cause you to have mood swings that you find difficult to control. Agitation – This can be the bodies’ way of dealing with stress. As things are happening and changing around you, it can cause you to become agitated. Feeling overwhelmed – This can be caused be stress. There is so much happening and going on around you, that you may feel things are becoming too much. You may feel that things are out of your hands and you do not know what to do. Sense of isolation – Stress can cause you to isolate yourself off from others and your surroundings. You do not know how to handle things that you cut yourself off from the outside world and become isolated. Depression – Depression can be very serious, and left untreated can cause suicidal thoughts. You can become that stressed; you become low in mood and cannot see any way out. 3. Physical Symptoms Aches and pains – The body can become tired from stress and as a result you become run down. The body has general aches and pains. Many people may not associate this with stress but it is something to look out for. Nausea and Diarrhoea – Nausea or sickness and diarrhoea can be a common sign of stress. The body becomes run down and drained and this is the body’s way of coping. Left untreated, this can be serious for the body. Chest pain – Chest pain can be a physical symptom of stress and can be quite serious if ignored and left untreated. The amount of stress the body is enduring becomes too much and this is the bodies way of coping with it. Frequent colds – Frequent colds can be a sign that the body is run down and this can be a cause of stress. Again, this is something that some people may not associate with stress but it is something to look out for. 4. Behavioural Symptoms Eating more or less – One way of dealing with stress is to over eat or under eat. When people become stressed some people indulge on extra foods that they enjoy for comfort. Others, on the other hand, may find themselves under eating to help cope with stress. Sleeping too much or too little – Stress can take the energy out of the body and therefore make you want to sleep more. Also, because you have so much playing on your mind, it can cause lack of sleep due to worry. Isolation yourself from others – By isolating yourself from others, you are at a greater vulnerability to stress. However, stress can cause you to isolate yourself from others because you start to feel so low. Neglecting responsibilities – Stress can make people feel that low and they can lack motivation and energy. This in the long run can cause them to start neglecting the responsibilities. Using alcohol or drugs – Some people can turn to alcohol, cigarettes or drugs. This can help the body to relax, but over-use can cause more damage to the body in the long run. Nervous habits – Stress can cause you to start certain habits. This can include for example, nail biting or pacing up and down. All signs and symptoms can be serious and need to be checked out. A visit to your General Practitioner is advised for a check-up and for reassurance. However, one thing to remember is that everyone deals with stress in different ways. 9. 2Describe factors that tend to trigger own stress The situations and pressures that cause stress can be known as stressors. Stressors are commonly known as negative factors such as a tiring work schedule or financial problems. However, anything that puts high demand on the body and forces the body to change or adjust can be stressful. There are positive factors in life that can also cause stress and an example of this could be getting married or buying a house. Stress can be caused by both internal and external factors. External factors are commonly known as the things that we can see that we have no control over. Internal factors are commonly known as factors that are self-generated. This can be as a result of worrying over something that may or may not happen. What causes stress depends on the way in which we handle things. Everybody handles stress in different ways and no two people are the same. Whereas one person may find that having to queue is stressful, another person may feel that it can be quite relaxing as it gives you time to think. There are a number of factors that trigger stress and can include the following; ? Major life changes – The body gets into a routine when we carry out everyday tasks and jobs. We get used to things that we have to do. Major life changes can cause the body to go into shock and can cause stress. You may feel such situation difficult to handle and not know what to do. Examples of major life changes can include injury, illness or bereavement. The body goes into shock as this is the body’s way of dealing with such situation. ?Work Factors – You get into a routine at work and know how to handle things. A change in routine or pressures to meet work targets can cause stress. You may not know how to handle a situation or are unsure about carrying out a certain task. The body becomes stressed and you may not know what to do. One situation that I have found that can cause stress at work is dealing with difficult situations. In the event of an emergency bell going, the body kicks into action and you can become stressed. It can be a result as of change in situation or even the case that you feel things should be done differently. Stress can be handled in different ways and it is learning what is best for you. ?Relationship difficulties or family problems – Family can be a common cause of stress. A breakdown in relationship or arguments can cause stress. The body does not know how to handle situations and becomes stressed. Something may not be going the way you want, or someone maybe doing something that you disagree with. The body becomes stressed and can cause more problems as makes the situation more difficult to deal with. ?Financial problems – Money can be a big factor where stress is concerned. Earning too little or big bills can cause stress. You may feel that you are doing everything you can, but you are still not able to get on top of things. ?Being too busy – Work over-load or taking on too much responsibility can trigger stress. You may find there is not enough time to do things or not enough hours in the day. Stress becomes a factor and everything starts to become too much. 9. 3Evaluate strategies for managing stress Everybody has different ways of dealing with stress. Although one method of coping with stress may work for one person, it may not work for another. It is about finding what is best for you and using methods that are best suited to you and your lifestyle. If one way does not work for you, move on to a different way and find the method that works best. It can be said that it is about trial and error. You are the only person that can do something about your stress levels, from changing your lifestyle to asking for help and support. Physical Strategies – what you feel You need to maintain good sleeping patterns. Maintaining proper sleep can help you to cope with stress. Lack of sleep over a long period of time can cause depressions. When you are tired and run down, stress affects you more. You need to watch your diet. Caffeine intake can raise your stress levels considerably. A well balanced diet can improve your ability to cope with stress. An exercise program is a good way of managing stress. If you are in good physical shape, you are better able to tolerate stress. Through exercise, you are able to re-focus your attention and release stress and tension. Perceptual Strategies – what you see Diverse tactics are a good way of managing stress. When you feel yourself becoming stressed and uptight, diverse your attention elsewhere. This could include anything from hobbies to a favourite television program. In order to manage stress, you need to be able to focus your attention. You need to learn to ignore what is making you become uptight and focus on what is relaxing. Focus on things that make you happy and comfortable. Cognitive Strategies – what you think You need to stop trying to make yourself perfect. Although everyone wants to be the best that they can, you are who you are. By wanting to make yourself perfect, you are almost asking the impossible. You are going to raise your stress levels and make yourself something that you are not. It is about treating yourself to the things that you know you like and enjoying them. This can be anything from sweet treats, to hobby time or even time away. It is about making the most of the time you have. Stress and managing stress can also be related to self appraisal. You need to learn to think differently about things and evaluate the situation. Were there things that could have been done differently? Could you have used your time differently? Did it make you happy? Using self appraisal can help to reduce stress levels by managing you and your time differently. Affective Strategies – how you feel You need to be able to enjoy your life and those around you. It is about taking time out for yourself and doing the things that you enjoy. If you do not feel happy around people, try and make new friends. You need to be able to express your feelings openly. If you need to cry, cry and if you need to laugh, laugh. Do not keep feelings and emotions inside as this can help to increase your stress levels immensely. It is about managing your emotions and how you feel. Try not to take life too seriously and enjoy the good times! Environmental Strategies – what is around you In order to manage stress, you need to take time out from stressful situations. You need to engage yourself in things that you find relaxing and take time out for yourself. You need to keep yourself calm and focused in order to help manage stress levels. You need to try and avoid situations where possible, that make you stressed or anxious. I find myself that avoiding big crowds of people can sometimes help to relieve stress levels. You need to make the most of support around you. Ask for help from friends and families to help you through tough times. Asking for help does not mean that you have admitted defeat; it means that you are trying to make the better of something and improve upon your situation. 10Understand procedures regarding handling medication 10. 1Describe the main points of agreed procedures about handling medication There are acts that cover handling of medication that Companies need to adhere to keep in line with national policies and procedures. Outcome 9 of the Health and Social Care Act 2008 covers handling medication. The Management of Medicines Regulation 13 covers what companies should be doing to handle medication correctly. It ensures that service users will have their medicines at the times that they need them and in a safe way. Wherever possible, it ensures that all information regarding these medications is made available to service users at all times. It also covers where others are acting on a service user’s behalf. Such Outcome ensures that the company who complies with the regulation will handle medicines securely, safely and appropriately. It will ensure that all medicines and prescribed and are given safely. It will also ensure that Companies will follow published guidelines about how to use medicines safely. Handling Medicines in Social Care Settings Guidance 2007 covers the correct handling of medication. The purpose of this document is to provide professional guidance for people who are involved in handling medicines in every social care setting. The guidance given is based on good practice and current legislation. The Guidance ensures that every registered provider, such as a care home, and the care service manager are jointly responsible for the safe and appropriate handling of all medicines in the setting. It ensures that the company has written policies and procedures in place for all aspects of handling medication. It ensures that the registered care homes have competent and trained care workers administering and handling medication at all times. Royal Pharmaceutical Society of Great Britain – Main points for handling medication – This is a booklet for social care settings. The purpose of the booklet is to provide guidance for people in social care who are involved with the handling of medications. Social care settings can check local regulations and legislation at any time. The Royal Pharmaceutical Society of Great Britain outlines situations that may arise from handling medications. It outlines principles of safe handling of medication and explains how such principles relate to specific services. It outlines procedures and methods that work in line with best practice and represents good professional practice. Medication in a social care setting is the responsibility of trained Nurses. Staff do not have any responsibilities for medication unless they have received adequate training. As an NVQ Level 2 or 3 Carer, you cannot handle or administer medication without the appropriate training. Care providers are responsible for assessing a Care Worker’s competence to give medicines to the people that they care for. They should not make assumptions based on that care worker’s previous experience. Even when care staff do not routinely give medicines, it is important to know; †¢Whether the person has any medicines †¢What the medicines are and how they should be taken †¢What conditions the medicines are intended to treat. Agreed Procedures for handling medication Obtaining – This must be done by a responsible person (normally the trained nurse) working within locally defined protocols. There are three main groups of medication as defined by the Medicines Act 1968 and these are; †¢General Sale List (GSL) These medicines can be purchased from any shop. †¢Pharmacy Only (PO) These medicines can only be purchased from a pharmacy. †¢Prescription Only Medicines (POM) These medicines can only be obtained with a prescription. In care and domiciliary settings many medication orders will be repeat prescriptions. Obtaining the correct medication for individuals will be the responsibility of the trained nurse. It will be their responsibility to ensure that dosages match with the prescriptions. Storing – All medication needs to be stored in a clean, lockable, secure facility so that they cannot be mixed up with other people’s medicines and cannot be stolen. If a drug’s trolley is used, it must be secured to the wall when not in use and be big enough to store all required medication. The keys should be stored in a safe place or on the trained nurse, and not be left lying around. Administering – All organisations should have in place their own local policies and procedures for the safe administration of medication for that particular care setting. ‘Safe administration’ is defined as medicines given in such a way as to avoid causing harm to the person taking the medicine. Medicines must never be removed from their original containers or bottles in which they were dispensed by the pharmacist. Staff must always follow set procedures within their care settings and adhere to the main principals of safe administration. In many social care settings this will be the responsibility of the trained nurse and you will not administer any medication to individuals. In order to administer medication correctly, the trained nurse needs to; †¢Identify the medication correctly †¢Administer the correct dosage †¢Identify the person correctly †¢Know what the medicine is intended to do †¢Know whether any special precautions are needed Medicine must only be dispensed from its original container at the time of administration for the person for whom it is intended. It must never be decanted into another container or given to someone at a later time. Recording – Medicines are the property of the service user for whom they are prescribed, however, providers are required to keep records of medicine used by service users, ensure that there are regular reviews of medication being taken by service users and a record kept within the service user’s care/support plan. All medication records should be referenced back to the original prescription and not the previous Medicine Administration Record (MAR) chart. An up to date record of current medication prescribed for each service user must be maintained. Medicine records should be kept together in one place. MAR charts need to be completed at the time of administering medication. 10. 2Explain why medication must only be handled following specialist training Medication errors happen, but when they do it is important that there is a ‘no blame’ policy that encourages staff to report errors immediately. An error in the administration of a medicine can be at best inconvenient or at worse fatal. Common medications errors include the following; †¢Under administration By ensuring that you have specialist training in administering medication, you are reducing the likelihood of under administration. The administration of medication needs to tally with the dosage. Insufficient training may mean that not enough medication is given. The dosage is too low and thus will not be treating the service user in the appropriate way. †¢Over administration By ensuring that you have specialist training in administering medication, you are reducing the likelihood of over administration. The administration of medication needs to tally with the dosage. Insufficient training may mean that too much medication is given. The dosage is too high or too strong and thus will not be treating the service user in the appropriate way. This can have serious implications on the service user’s health and medical advice should be sought immediately. †¢Incorrect medication – Should medication be administered by people that have not had specialist training; you run the risk of administering the incorrect medication. You may not know how to identify the correct medication. By administering after specialist training, you are ensuring that the correct medication is given and matches up with the patient’s records. †¢Incorrect prescription By ensuring that you have specialist training in administering medication, you are reducing the likelihood of an incorrect prescription. The prescription may not match with the medication. Specialist training can help to identify such issues and ensure that you know how to go about dealing with them. †¢Non administration By ensuring that you have specialist training in administering medication, you are reducing the likelihood of non administration. By having insufficient training, you may not know when and how to administer medication and thus likely to miss administering. †¢Non recording – Should medication be administered by people that have not had specialist training, you may not know how to record medicines in the correct way. Such specialist training will ensure that you know how to read and complete the MAR chart correctly. It ensures that all medication is recorded in the correct way to adhere to local and national policies and procedures. †¢Administration of a wrong medicine to a wrong service user By ensuring that you have specialist training in administering medication, you are reducing the likelihood of administering the wrong medicine to the wrong service user. You need to be able to identify the correct service user and administer the correct medication. Incorrect or insufficient training can result in the wrong medication being given. †¢Administration at wrong time – By ensuring that you have specialist training in administering medication, you are reducing the likelihood of administering at the wrong time. Certain medications need to be given at certain times. This will be recorded on the medication and on the MAR chart. Such training ensures you know how to check and follow when medication needs to be given. All of the above points can also be the result of someone being inadequately trained. By ensuring that the trained nurse is responsible for the medicines, you are putting the welfare of the individuals’ first. It prevents such errors occurring and thus putting individual’s at risk. 10. 3Explain the consequences of handling medication without specialist training Handling medication without training is illegal and does not follow company protocol. Through lack of training, you run the risk of administering incorrect medicine and dosage. At its best, this can be inconvenient for the Company and the service user. At its worst, this can prove fatal for the service user or can create serious adverse effects. Through specialist training, you are taught how to record the administration of medication. Without such training, you are running the risk of not recording and not knowing how to record medication. This can have serious consequences. The next person to administer medication may not know they have previously had some if it is not recorded. This can result in an over dose for the service user and can have serious implications. At its worst, this can result in death. Through lack of training, you may not know about medications and their dosage. You may also not be aware of side effects and adverse reactions. Such implications can result in further illness. It can cause the service user’s health to deteriorate and can have long term health effects. Worst case scenario is that it can result in death. Insufficient training puts the safety and welfare of the service users at risk. They are in your care, and their health and well-being needs to be paramount at all times. Also, through inconsistency and lack of training, service user’s confidence can be affected. It can be said that they are putting their lives in your hands. They need to know that you are competent and knowledgeable in what you are doing. They need to know that they can trust you and that you know what you are doing. Lack of training can result in service user’s not trusting you to give them their medication. This can have serious implications on their health and is it means that are not being treated appropriately and can make health conditions worse. By administering medication without lack of training, you are not complying with the Care Quality Commission (CQC) essential standards of quality and safety. You are also not complying with Company policies and procedures. You are risking your career and job. Through the company, you can face disciplinary action which can lead to dismissal. Through the Care Quality Commission you can face prosecution and losing your pin so that you are unable to work as a Nurse again. The consequences of handling medication without specialist training are huge and can have life changing results. To handle and administer medication, you need to ensure that you are appropriately trained and following company and national protocol. You can cause serious health implications and even death to others, and can face loss of job or prosecution yourself.

Sunday, July 21, 2019

Stakeholder Analysis

Stakeholder Analysis 1. Briefly describe the seven steps of stakeholder analysis A. map stakeholder relationship Before the stakeholder relationship has been made, there are some questions that will be asked for analysis and identifying major stakeholder. The stakeholder to be selected must knowledgeable, current and close to the source of the issue at hand. The stakeholder analysis is only as valid and reliable as the sources and the processes use to obtain the information. For example, if the Mattel’s recalls, you would place the Mattel Inc. in the centre stakeholder box and then continue identifying the other groups involved with that issue. B. map stakeholder coalitions After identify and make a map of the stakeholders who is going to involved in the firm in the incident addressed, this step is to determine and map any coalitions that have formed. The coalition among the stakeholder is important. Interest groups and lobbyists sometimes join force against a common ‘enemy’. If the numbers of the advantages is seeing by, the competitor may join force. Mapping actual and potential coalitions around issues can help the CEO anticipate and design strategic responses toward these groups before or after they form. C. assess the nature of each stakeholders interest There are four types of stakeholders the CEO may face in the company. That is supportive, non-supportive, mixed blessing and marginal. The supportive and the non-supportive will against the CEO. While the mixed blessing and the marginal, the CEO are less sure for their support for the strategy. The opening example like Mattel, if you are the CEO, along with his staff, you might determine that the support of Mattel would be many. Non-supportive stakeholders or those who may include some shareholders and their lawyers, the Chinese government, members of the U.S. government, the victims and their families, consumers, competitors and the media. The interest of these stakeholders is varying. By systematically, completing this audit, as a CEO in facing the crisis, it can create a broader or more objective picture in the situation faced. D. assess the nature of each stakeholders power There are eight types of power that different stakeholders exert, first, voting power, the ability of stakeholders to exert control through strength in numbers. Second, political power where the ability to influence decision making processes and agendas of republic and private organizations and institutions. The third is economic power, which the ability to influence by control over resources either monetary or physical. Forth, the technological power where the ability to influence innovations and decisions through uses of technology. The fifth is the legal power by the ability to influence laws, policies and procedure. The sixth is the environment power, where the ability to impact the nature. The seventh is the culture power, the ability to influence values, norms and habit of people and organizations and the last one is the power over individuals and groups. This is the ability to influence particular, targeted persons and groups through different forms persuasions. For instances, the Mattel suggests that shareholders, number of congress and individual constituent have voting power over the Mattel policies and officers jobs and responsibilities. In that case, the Chinese contractors and government representatives the economy power over the Mattel expenses and profit. While the U.S. government also use the political power for the Mattel’s operating and manufacturing polices and the process. E. construct a matrix of stakeholder moral responsibilities This step is to determine the responsibilities and moral obligations for company have to each stakeholder. A matrix of stakeholder has their own responsibilities. For example, the Mattel’s CEO may see the firm’s economic responsibility to the owner to preventing as many costly lawsuits as possible. Legally, the CEO may want to protect the owners and the executive team from liability and damage. This would entail proactively negotiating disputes outside the courts. Ethically, the CEO may keep the company’s stockholders and owners current regarding his or her ethical thinking and strategies to show responsibility toward all stakeholders. To complete the matrix in this stage, the ethical principles can be referring to follow as: utilitarianism (weighing costs and benefits), universalism (showing respect and concern for human beings), rights (recognizing individual liberties and privileges under laws and constitutions), justice (observing the distribution of burdens and benefits of all concerned). In this stage, the CEO might advise shareholders to show responsibility by publicly announcing their plans for resolving the problem. F. develop specific strategic and tactics After get the result from the preceding steps, it can continue to outline specific strategies and tactics that wish to use with each stakeholder. Firstly, a CEO should consider whether to approach each stakeholder directly or indirectly. Secondly, need to decide whether to do nothing, monitor, or take an offensive or defensive position. Third is determine whether to accommodate negotiate, manipulate, resist, avoid or ‘wait and see’. Finally, the CEO can decide what combination of strategies those want to comply to achieve the goal. G. monitor shifting coalitions In this stage, the time and the event can change the stakes and the stakeholders and their strategic. Tracking external trends and events and the resultant stakeholder strategies can help CEO and his or her team act and react accordingly. This dynamics process that occurs over time and is affected by the strategic and action that a CEO and the team direct with each stakeholder group as events occur. Decisions of a CEO are influenced by how effective the stakeholders respond and the CEO team strategic and action. A CEO would typically follow the utilitarian ethic of weighing costs and benefits of all your strategies and actions toward each major stakeholder group. If the CEO neglecting the public, the company ‘bottom line’ can be affect. By following the Mattel case, when you see the child who is harmed or may be at risk, you might have attempted to take care of each child. You may recall the manufacture at China, then plan meeting with the person in charged and pay a vis it to the victim families to show the concern about the case and to protect the company image and reputation going forward. 2. Explain the diagnostic typology of organizational stakeholders The diagnostic typology of organizational stakeholders can be separate into two classes and four types. For the classes, the low class is the supportive and the marginal while the high class is mixed blessing and non-supportive. The diagnostic typology of organizational stakeholders shows two dimensions, that is potential for treat and potential for cooperation. The type one is the ideal strategic for the focus corporation. Type 1 is the supportive stakeholder with a low potential for threat and high potential for cooperation. Here the strategy of the focus company is to involve the supportive stakeholder. In contrast, the is a non-supportive stakeholder who show the high supportive for threat and a low potential for cooperation. The type four stakeholders is mixed blessing. The mixed blessing is with a high potential for threat and cooperation. In this situation, the stakeholder could become the supportive or non-supportive. And the last one is the type two, the marginal stakeholder . This stakeholder has a low potential for both threat and cooperation. This kind of stakeholder may not be interested in the issue of concern. 3. Discuss the 7-phase issue development process using an example Seven phase issue development process are felt need, media coverage, interest group development and growth, leading political jurisdictions, federal government attention, legislation and regulation and litigation. The first is a felt need arises; this is for emerging events, advocacy groups. The second is media coverage. The media coverage is developing such as the television segment like news, internet, or the newspaper and other news and blogging sources. The third is the interest development gains momentum and grows. The fourth is the policies. These policies are adopted by leading political jurisdictions for cities, states and country. The federal government gives the attention to the issue occurred. The federal government have the responsible to hearing and the studies for the cases. The sixth is the issues and policies evolve into the legislation and regulation and the last one is issues and policies enter litigation. In the Mattel’s company, the CEO and the top level te am is use this framework to anticipate and prevent the recalls and also respond to the public about the cases. The Mattel toy recalls and its partnership with the Chinese contractors and subcontractors the outsourcing debate in general is related to the topic to analyse by using the second issue frame work that is media coverage. There is an article which is written by Christopher Clott’s with the title â€Å"Perspectives on Global Outsourcing and the Changing Nature of Work†. This article provided the excellent background information. These seven steps are useful in identifying and following the public issues like the Mattel’s Inc. faced. 4. Describe the 4-stage issue life cycle approach There are four stages in life cycle, which is social expectation, political issues, legislation and social control. The first step is social expectation and the awareness. In this process, it is about the social discussion and debate. The societal awareness is low at first and approached the highest at stage there that is legislative engagement and decrease when it reaches the stage four. The social awareness is like the emerging the events, advocacy books and so on. In the event, they will discuss about the problem occurred and debate about the problem. The interest group will pay the attention if the problem is related to them. The second of the stage of life cycle is the political awareness. The political awareness involved the media attention and the hearing is held. In this stage, is include the incorporate of the media coverage available in the country, the interest group development and growth and the leading political jurisdictions adopt policies. The third phase is the legis lative engagements which are law passed, legal involvement and regulations enacted. And the last stage is social control and litigation. This are include the compliance issues, legal conflict and court rulings. 5. Identify and explain the 4-stage approach to crisis management Crisis management is a method that to study how corporation and leaders respond to the crisis faced. By using this method, it is essential for understanding and possibly preventing the future fiascos because crises is continue to occur year by year. There are the four stages for crisis management. That is prodramal, acute, chronic and conflict resolution. The prodromal or pre-crisis is also known as the warning stage. The second stage still can proceed although this stage is not recognized or does not actually occur, but is requiring the damage control. For the example, Mattel experienced several recalls with its Chinese subcontractors. First recall is given by sending a warning sign that issues existed. Represented from the Mattel let the subcontractor takes blame at first. In the second stage, acute crisis which mean the damage has been done. This stage is use to control the damage as much as possible. This is the short stage among the four stages. In 2005, a toddler died from inge sting a magnet from a Mattel toy that was manufactured in China. Since there is no laws governing this type of incident, Mattel had not considered the risk faced. The third stage is the chronic crisis. The chronic crisis is also mean clean up stage. This is a period of recovery, self-analysis, self-doubt and healing. In this process, the congressional investigations, audits and interviews occurred. The final stage is crisis resolution. This stage is the goal of crisis management. In this stage, it is about what is the best solution for the problem occurred.

Saturday, July 20, 2019

The History of Drugs :: essays research papers

The History of Drugs Drug use and abuse is as old as mankind itself. Human beings have always had a desire to eat or drink substances that make them feel relaxed, stimulated, or euphoric. Humans have used drugs of one sort or another for thousands of years. Wine was used at least from the time of the early Egyptians; narcotics from 4000 B.C.; and medicinal use of marijuana has been dated to 2737 BC in China. As time went by, "home remedies" were discovered and used to alleviate aches, pains and other ailments. Most of these preparations were herbs, roots, mushrooms or fungi. They had to be eaten, drunk, rubbed on the skin, or inhaled to achieve the desired effect. One of the oldest records of such medicinal recommendations is found in the writings of the Chinese scholar-emperor Shen Nung, who lived in 2735 BC He compiled a book about herbs, a forerunner of the medieval pharmacopoeias that listed all the then-known medications. He was able to judge the value of some Chinese herbs. For example, he found that Ch'ang Shan was helpful in treating fevers. Such fevers were, and still are, caused by malaria parasites. South and Central American Indians made many prehistoric discoveries of drug-bearing plants. Mexican Aztecs even recorded their properties in hieroglyphics on rocks, but our knowledge of their studies comes mainly from manuscripts of Spanish monks and medical men attached to the forces of the conquistador Hernan Cortes (1485-1547). Pre-Columbian Mexicans used many substances, from tobacco to mind-expanding (hallucinogenic) plants, in their medicinal collections. The most fascinating of these substances are sacred mushrooms, used in religious ceremonies to induce altered states of mind, not just drunkenness. These were all naturally occurring substances. No refinement had occurred, and isolation of specific compounds (drugs) had not taken place. As the centuries unrolled and new civilizations appeared, cultural, artistic, and medical developments shifted toward the new centers of power. A reversal of the traditional search for botanical drugs occurred in Greece in the fourth century BC, when Hippocrates (estimated dates, 460-377 BC), the "Father of Medicine," became interested in inorganic salts as medications. Hippocrates' authority lasted throughout the Middle Ages and reminded alchemists and medical experimenters of the potential of inorganic drugs. In fact, a distant descendant of Hippocrates' prescriptions was the use of antimony salts in elixirs (alcoholic solutions) advocated by Basilius Valentius in the middle of the 15th century and by the medical alchemist Phillippus Aureolus Paracelsus (born Theophrastus Bombast von Hohenheim, in Switzerland, 1493-1541).

The Search for Self and Identity in Jack Kerouac’s On The Road :: On The Road essays

Quest for Identity in On the Road In Jack Kerouac's novel On the Road, the author tries to convey to the audience that everybody is naturally dishonest and morally deceitful. Morals are defined by one's religion, the laws of the country, or some combination of the two. One's identity captures and plays out that individual’s moral. My morals follow the Christian beliefs, Texas state laws, and the laws of the United States. Although one's own morals can change, basic things such as stealing and murder are wrong and illegal by federal law. Numerous characters performed many acts proving this point such as Montana Slim, who says in order to get money, follow a man down an alley and rob him, or Dean, who never feels remorse for beating Mary Lou after a fight. These along with other characters display such actions that show that everyone is morally deceitful. In Part 1, Chapter 4, Sal tells Montana Slim that he only has enough money to buy some whiskey. Slim says to Sal, "I know where you can get some." "Where?" "Anywhere. You can always folly a man down an alley, can't you? ...I ain't beyond doing it when I really need some dough." (27) At this early point in the novel, Sal is still figuring out who he is and what life is like on the road. He seems like a young naive schoolboy being bullied by an older, wiser kid. Slim knows what he is talking about because he has been on the road for some time now. He has probably robbed quite a few people throughout his experience on the road. This act is, by law, wrong and dishonest. In Part 2, chapter 6, while Dean, Mary Lou, Ed Dunkel, and Sal stopped at a gas station on the way to New Orleans, Dunkel casually steals three packs of cigarettes. The way the narrator says it is that he stole them without even trying. He then justifies it by saying that they were fresh out (139). The language used is just so "non-chalant," as if stealing was no big deal. Stealing, like robbing, is illegal and morally wrong. The part that is most disturbing is that Dunkel feels that stealing cigarettes is okay, that it is necessary for survival just like food or water. Stealing food or water in order to survive can be justified, but not cigarettes.

Friday, July 19, 2019

Gender Still Plays a Role in the Workplace :: work discrimination

Gender Still Plays a Role in the Workplace Since the nineteen twenties women of America have been considered equal citizens of our country, and had to work hard in order to obtain that equality in the workplace. One may reconsider the success rate of females in America, and if they really have made it as far as popular belief may have it. Of course, American women can vote, can hold office, and they can work, which is more than can be said for some countries. But do both sexes really hold equal in the workplace regarding manners of salary and respect? Does the corporate executive world really take women seriously? These are some of the arguments made by women today that do not feel that they are being treated equal in the workplace. On the other hand, those who believe women are treated equally usually reason that differences balance out in statistics, things such as majority of teachers are women, and women also have a hold on the entrepreneur side of businesses. The voices that are still screaming come from an audien ce who feel that women still have a long way to go before achieving a status of total equality. We may just not be being told any information. In Lenny Liebmann's article, "Mending the Gender Gap," he reveals that women earn an average of $18,000 less annually than men. He further reports that the US Census Bureau states the male/female pay differential ranges between 15-50%, depending on the industry and the job title. Not to mention that within the Fortune 1000, 95% of all executive positions were held by men in 1997. (62-63) Although these examples could prove a case in the corporate world some may take defense by balancing with further statistics. It is stated in Clayton Collin's article, "Why Girls May Still Need an Edge," that women in America may not be at the top of the corporate ladder, but they do hold around forty percent of all privately owned businesses in the United States. (11) So, even though women haven't quite proven themselves to the corporate world, they have most certainly conquered a portion in the entrepreneur world and in a big way. That is definitely a positive point for America's look on gender equality in the workplace. This same viewpoint could throw the fact that male babysitters and male elementary teachers are less common to homes and classrooms than women.

Thursday, July 18, 2019

Rousseau and Wollstonecraft

â€Å"The neglected education of my fellow-creatures is the grand source of the misery I deplore. â€Å"-Mary Wollstonecraft, A Vindication of the Rights of Women. Rousseau and Wollstonecraft believed that children should be allowed to grow freely and learn to use their education practically. Children would then grow up to be free thinking adults that would keep soceity from becoming materialistic and oppressing. Nonetheless, they vehemently disagreed on who should receive such an education. Rousseau thought that only males, because they are stronger should receive such and education. Wollstonecraft believed everyone, no matter what sex, should be able to be educated to reform and better society as a whole. Though both their works were considered extreme, they are both apparent in the public education system of today. Wollstonecraft (1759-1797) and Rousseau (1712-1778) both agreed that society oppressed human kind, but Wollstonecraft felt that men were oppressing women. They both believed that education should mean letting children grow freely and placing little restrictions. They should protect them from immediate dangers and provide food and shelter. They should not, however, force books and controlled learning upon the children. He thought that children should also develop common sense and each child would choose whatever interests him to study in greater detail. He thought that this method of education would produce a well balanced, free thinking child. Therefore this would lead to a natural society rather than a materialistic one. Rousseau†s theory of natural education was not intended for all children. He felt that girls should be limited motherhood, and how to be a wife. To Rousseau, women exist in order to serve man, because they are weaker. Wollstonecraft stated that women should be taught medicine in order to take care of parents, infants, and husbands properly. She endorsed equal education for all children no matter what the sex. They should not only be taught the same things, but should be taught together, to learn social interaction they would encounter as adults. Girls and boys would attend day school together and then boys would be sent to their apprenticeships and girls would learn how to sew and other skills. Wollstonecraft tried to prove that by denying a woman†s education you are denying her the ability to raise children adequately. Therefore it would benefit both sexes if women were properly educated. Rousseau was applauded for advocating human rights and natural education but when it concerned women he broke no new ground. He actually promoted women†s role as a wife and mother present to serve her husband. He stated that because women were weaker physically that their minds were as well. Wollstonecraft upheld his philosophy of natural education to encourage individual freedom to benefit society. However, she detested his treatment of women. She advised that women and men should both be educated, and educated together. Both of Emile and The Vindication of the Right†s of Women were considered radical, they were both revolutionaries. Emile impacted practical applications, and the exploration of natural curiosity in education. Wollstonecraft†s radical idea of educating boys and girls equally, and together are applied on public education today.

Wednesday, July 17, 2019

Conditioning and Learning Essay

t separately(prenominal)ing, acquiring knowledge or machinateing the natural elevation executive to finish new rig miens. It is common to venture of knowledge as something that takes place in school, but much of human registering occurs come onside the classroom, and people continue to choose throughout their lives. (Gregory, 1961) teach is the term apply to designate the types of human wayal acquire. Since the 1920s, instruct has been the primary focus of behavior search in humans as sanitary as animals. thither are cardinal of import types of condition ? virtuous condition ? ope discoverive condition ?Multiple-Response information ? brain wave reading. teach and encyclopedism 2 lit REVIEW Classical Conditioning Classical instruct, as well called associative accomplishment, is base on stimulus- answer relationships. A stimulus is an object or situation that elicits a response by cardinal of our sense organs, like how a bright light makes us blink. a ssociative discipline set asides us to associate ii or more stimuli and change our response to one or more of them as a conclusion of simultaneous experience. (Moore, 2002) concord to unequivocal conditioning, learning occurs when a new stimulus begins to elicit behavior standardized to the behavior produced by an old stimulus.Studies into classical condition began in the early 1900s by the Russian physiologist Ivan P. Pavlov. (Klein, 1998) Pavlov trained dogs to salivate in response to cardinal stimuli note or light, and nutrient or a acidulousness asc finisent. The dogs salivation is automatically elicited by the victuals and sour solution, so these were called the unconditional stimulus. However, when the noise or light (conditional stimulus) was repeatedly polar with the food or sour solution over an extended period of time, the dogs would in the end salivate at the noise or light alone. This is a prime good example of a conditioned response.Unconditional stim uli, much(prenominal) as the food and sour solution, allow the learning to occur, while also component part to reinforce the learning. Without an unconditional stimulus in his experiment, Pavlov could not have taught the dogs to salivate at the presence of the noise or light. Conditioning and Learning 3 Classical conditioning is particularly most-valuable in pinch how people learn emotional behavior. For example, when we develop a new fear, we have well-educated to fear a particular stimulus, which has been unite with another frightening stimulus. Operant Conditioning.Operant conditioning is goal-directed behavior. We learn to perform a particular response as a result of what we know depart happen after we respond. (Blackman, 1975) For example, a youngster may learn to beg for sweets if the implore is usually successful. There is no wiz stimulus that elicits the begging behavior, but sooner it occurs because the child knows that this action may result in receiving treats . Every time the child poses sweets after begging, the behavior is built and the endeavor of the child to beg will increase.During the 1930s, Ameri hatful psychologist and behaviorist Burrhus F. mule driver performed several important experiments into operative conditioning. Using what is now termed a Skinner Box, he trained rats to tweet prises to receive food. A sharp-set rat would be placed in a package containing a special lever committed to concealed food.At original the hungry rat would wander around the box, investigation its surroundings. Eventually it would accidentally press the lever thereby releasing a food pellet into the box. At first the rat would not show any signs of associating the two events, but over time its exploring behavior becomes less random as it begins to press the lever more Conditioning and Learning 4often.The food pellet reinforced the rats response of atmospheric pressure the lever, so eventually the rat would give-up the ghost most of its time just posing and pressing the lever. This type of learning is based on the idea that if a behavior is rewarded, the behavior will occur more frequently. There are four main types of operant learning Positive Reinforcement, proscribe Reinforcement, Punishment and Omission Training. Observational Learning When we learn skills, we must first learn a sequence of simple movement-patterns. We coincide these movement-patterns to form new, more complicated behavioral patterns with stimuli guiding the process. (Domjan, 1995) For example, efficient typing requires us to put together many palpate movements, which are guided by the letter or words that we want to type. We must first learn to type each letter, and then learn to put the movements together to type words and then phrases. To enquire this type of learning, psychologists have observed animals learning to run through labyrinths. An animal first wanders aimlessly through the maze, periodically glide slope to a choice-point , where it must turn every left or right. Only one choice is correct, but the correct stress cannot be determined until the animal has reached the end of the maze.By running through the maze numerous times, the animal can learn the correct sequence of turns to reach the end. It has been found that the sequences of turns faithful the Conditioning and Learning 5 Two ends of the maze are wise(p) more easily than the parts near the middle. Similarly, when we try to learn a name of items, we usually find the beginning and the end easier than the middle. Insight Learning Insight refers to learning to solve a problem by understanding the relationships of various parts of the problem. frequently sharpness occurs of a sudden, such as when a person struggles with a problem for a period of time and then suddenly understands its solution. Therefore sharpness learning is closure problems without experience. Instead of learning by trial-and-error, incursion learning involves trials occur ring mentally. In the early 1900s, Wolfgang Kohler performed insight experiments on chimpanzeeanzees. Kohler showed that the chimpanzees sometimes used insight instead of trial-and-error responses to solve problems. When a banana tree was placed high out of reach, the animals discovered that they could stack boxes on top of each other to reach it. (Schwartz, 1983) They also realized that they could use develops to knock the banana down. In another experiment, a chimp balanced a stick on end under a luck of bananas suspended from the ceiling, then quickly climbed the stick to obtain the entire bunch intact and unbruised (a better technique than the researchers themselves had in mind). Kohlers experiments showed that primates can both take to and use the relationships involved to reach their goals. Conditioning and Learning 6 CONCLUSION There are many differences and similarities between each of these learning processes.For example, classical conditioning involves just now invol untary or reflex responses where as operant conditioning involves both involuntary and voluntary reflexes. These diverse learning processes can be used independently in many different situations. Where classical conditioning may be extremely effective in one situation it talent be ineffective in another. For this basis each of these learning processes, classical and operant conditioning and observational and insight learning are each as important and effective as the other. Conditioning and Learning 7 References.Kimble, Gregory (1961) Conditioning and Learning, New York Appleton-Century-Crofts, Inc. behind W Moore (2002) A Neuroscientists depict to Classical Conditioning. Stephen B. Klein (1998) Contemporary Learning Theories Pavlovian Conditioning and the Status of Traditional Learning Theory, Chap. 5 (Perceptual and Associative Learning). Derek E. Blackman (1975) Operant Conditioning Experimental Analysis of Behaviour (Manual of advanced psychological science). Michael Domja n (1995) The Essentials of Conditioning and Learning. Tighe, Schwartz (1983) Modern Learning Theory, Psychology of Learning and Behavior 2nd edition.

Indian Business Environment Essay

Abstract bingle of the depicted object objectives of Indian banking domain amelio range was to encourage useable self-sufficiency, flexibility and disputation in the musical arrangement and to ontogenesis the banking standards in India to the world-wide shell practices. The second material body of straightens began in 1997 with aim to reorganisation measures, human pileus phylogenesis, technological up-gradation, structural step upgrowth which helped them for achieving universal benchmarks in rapement of prudent norms and pre-eminent practices. This makeup seeks to determine the impact of various commercialise and regulative initiatives on top executive returns of Indian banks.Efficiency of hard is measured in call of its relative act that is, faculty of a firm relative to the efficiencies of firms in a sample. Data Envelopment Analysis (DEA) has employ to identify banks that are on the output landmark given the various inputs at their disposal. The p resent survey is confined only to the Constant-Re relinquish-to-Scale (CRS) assumption of decision devising units (DMUs). Variable returns to scale (VRS) assumption for estimating the efficiency was non attempted. It was be from the results that national banks, new clubby banks and immaterial banks develop showed high efficiency over a occlusive sentence than go alonging banks.II. Reforms and Banking governing bodyIn the post liberalization-era, restrain Bank of India (RBI) has initiated quite a few measures to pick up safety and consistency of the banking arrangement in the domain and at the same bloom in time to support banks to p impersonate an potent role in accelerating the economical growth process. One of the major objectives of Indian banking field reforms was to encourage ope rational self-sufficiency, flexibility and competition in the system and to increase the banking standards in India to the external best practices 4. Although the Indian banks poss ess contributed much in the Indian economy, certain weaknesses, i.e. turn down in efficiency and erosion in profitability had actual in the system, observance in view these conditions, the citizens committee on pecuniary System(CFS) was lay down. Reserve Bank of India has implemented banking sphere reforms in deuce phases. The first reform centre on introduction of several(prenominal)(prenominal) prudential norms, major changes in the policy framework, and formation of war-ridden atmosphere.The second phase of reforms began in 1997 with aim to reorganisation measures, human great development, technological up-gradation, structural development which helped them for achieving universal benchmarks in terms of prudential norms and pre-eminent practices. The Financial sector reforms were undertaken in 1992 base on the recommendations of the CFS. Later, The Narsimham citizens committee has provided the proposal for reforming the pecuniary sector. The committee also entreatd th at economic reforms in the sure sector of economy will, however, pall to realize their blanket(a) potential without a tally reform of the pecuniary sector.It focused on several issues like, releasing of much funds to banks, deregulation in interest rates, smashing adequacy, income recognition, disclosures and transparency norms etc. However, pecuniary sector reforms focused on improving the private-enterprise(a) efficiency of the banking system. The financial reform process has commenced since 1991 which was do the banking sector healthy, sound, well- capitalized and lead militant. The competitive pressures to improve efficiency in the banking sector has resulted in a switch from traditional opus based banking to electronic banking, use information engineering science and shift of emphasis from brick and mortar banking to use of ATMs.Indian BUSINESS ENVIRONMENT IN BANKING INDUSTRYIndian banking labor, the backbone of the fields economy, has always compete a key role in legal community the economic catastrophe from reaching terrible tidy sum in the country. It has achieved enormous appreciation for its strength, especially in the wake of the general economic disasters, which pressed its worldwide counterparts to the edge of fall down. If we compare the business of blossom three banks in total pluss and in terms of return on as rigids, the Indian banking system is among the better performers in the world. This sector is tremendously competitive and put down as growing in the right write out (Ram Mohan, 2008). Indian banking perseverance has increased its total assets more(prenominal) than five times between March 2000 aThe overall development has been lucrative with enhancement in banking constancy efficiency and productivity. It should be underlined here is financial uproar which hit the western economies in 2008 and the distress put widened to the majority of the other countries but Indian banking system survived with the distres s and showed the stable transaction.Indian banks extradite remained on the table even throughout the height of the sub-prime catastrophe and the succeeding financial turmoil. The Indian banking labor is measured as a flourishing and the hard in the banking world. The countrys economy growth rate by over 9 part since last several years and that has make it regarded as the next economic power in the worldnd March 2010, The Indian banking industry is measured as a flourishing and the secure in the banking world. The countrys economy growth rate by over 9 percent since last several years and that has made it regarded as the next economic power in the world. Our banking industry is a mixture of semipublic, private and orthogonal self-possessions. The major dominance of commercial banks can be easy found in Indian banking, although the co-operative and regional hobnailed banks have little business segmentIn the post liberalization-era, Reserve Bank of India (RBI) has initiated quite a few measures to ensure safety and consistency of the banking system in the country and at the same point in time to support banks to play an effective role in accelerating the economic growth process.One of the major objectives of Indian banking sector reforms was to encourage operational self-sufficiency, flexibility and competition in the system and to increase the banking standards in India to the international best practices. Although the Indian banks have contributed much in the Indian economy, certain weaknesses, i.e. turn down in efficiency and erosion in profitability had developed in the system, observance in view these conditions, the commissioning on Financial System. Reserve Bank of India has implemented banking sector reforms in deuce phases. The first reform focused on introduction of several prudential norms, major changes in the policy framework, and formation of competitive atmosphere. The second phase of reforms began in 1997 with aim to reorganization me asures, human capital development, technological up-gradation, structural development which helped them for achieving universal benchmarks in terms of prudential norms and pre-eminent practices.The Financial sector reforms were undertaken in 1992 based on the recommendations of the CFS. Later, The Narsimham Committee has provided the proposal for reforming the financial sector. The committee also argued that economic reforms in the real sector of economy will, however, fail to realize their full potential without a parallel reform of the financial sector. It focused on several issues like, releasing of more funds to banks, deregulation in interest rates, capital adequacy, income recognition, disclosures and transparency norms etc. However, financial sector reforms focused on improving the competitive efficiency of the banking system. The financial reform process has commenced since 1991 which was made the banking sector healthy, sound, well- capitalized and become competitive. (CFS) was lay down. Liberalisation of Indias banking sector Liberalisation of Indias banking sector begun since 1992, sideline the Narasimhan Committees Report (December 1991) Important recommendations of the Committee were i reduction of statutory pre-emptions (SLR and CRR)ii deregulation of the interest ratesiii opening up the sector to exotic and domestic help private banks iv adoption of prudential regulations relating to capital adequacy, asset classication and provisioning standardsService firms such(prenominal) as ITC Hotels and ANZ Grindlays Bank found direct marketing very effective in retailing customers and weathering competition. The Indian banking system is growing in a robust manner. The Indian banking system complies with international standards of prudential regulation. The Indian banking system is opening up for entry of contrasted banks. Despite the growth, Indian banking system is not entirely inclusive. There is good opportunities for the banking industry domestic and foreign for expansion to ll the gap.A hug drug after(prenominal) the Narasimham report was published and in the free of new challenges from the norms laid down by the WTO and Basel II, it is unequivocal to have a close look at the proceeding of banks in the last decade or so to try the success of the reform process. INDIA inherited a very weak banking system adjacent Independence. However, the nationalisation programme (1969) helped this sector achieve extraordinary success in umpteen observes. The stability among depositors, perceptivity into rural India and the consequent reduction in scantness and diversification out of agriculture were some of its applaudable achievements. Given the predominantly bank based nature of financial system, the banking industry gained the reputation of one of the or so protected in the country.However, in the 1990s a chain of events such as introduction of current technologies, competition from new players in the libera lised market place, and enhance emphasis on governance to protect shareowner interest changed the way banks conducted business. The Indian banking sector with its form of ownerships adduce Bank of India and its associates, nationalised banks, private domestic banks and foreign banks also faced a similar set of challenges. Although the public sector banks acquired a dominant front man thanks to the regulatory environment, several of them performed bad in the late 1980s. To preserve the soundness of the financial system, particularly the banking segment, the Government set up the Narasimham Committee.The Committee (in 1991) made far-reaching recommendations that formed the basis of banking reforms. virtually of the comprehensive reform measures suggested included Stricter income recognition and asset classification, higher capital adequacy ratio, phased deregulation of interest rate, lowering statutory liquidity ratio (SLR) and cash reserve ratio (CRR), entry deregulation, an d branch-de-licensing. These measures mainly aim to improve the efficiency/profitability of banking industry. A decade and half after the Narasimham report was published and in the light of the military man Trade Organisation and Basel II norms, it is imperative to have a close look at the doing of banks in the last decade or so to assess the success of the reform process.Performance indicatorsCommonly-used measures to assess the action of the banking industry are Return on Asset (ROA), Operating Profit symmetry (OPR), realize Interest Margin (NIM), Operating Cost Ratio (OCR) and Staff Expenditure Ratio (SER). The first two are generally considered profitability measures, while the others, the efficiency indices. These five measures have been considered in this analysis for two sub-periods Pre-liberalisation (1992-1995) and post-liberalisation (2000-2003). The total number of banks considered for two sub-periods were 64 (eight State Banks, 19 nationalised banks, 19 private bank s and 18 foreign banks) and 87 (8, 19, 28 and 32 obligingnessively).Overall performance improvementA comparison of performance indices during the study period reveals that the reform measures helped to improve the overall performance of industry. This is reflected in the improvement of all performance indicators prohibit the net interest margin (see Table). Interestingly, the ROA, treated as a proxy for risk-adjusted return, increased from (-) 0.28 per cent in the pre-liberalisation period to 0.79 per cent (against more than 1 per cent in other merging markets such as Singapore, Malaysia and Korea) post-liberalisation, indicating a noteworthy rise in the ability of banks to convert their assets into net earnings. Another interesting looking is that despite a marginal fall in the net interest margin from 2.84 to 2.73 (which might be collect to policy change), the banking industry has managed to improve its OPR by increasing its non-interest fee-based income and reducing its oper ating costs/stave expenses.The evidence indicates that after the reform initiation period, the banks have increasingly been providing sour counterpoise sheet items such as derivatives, which generate major part of non-interest income. The attribute of operating costs/staff expenses has declined mainly due to computerisation and the voluntary retirement scheme. The property rights theorists believe that the private banks are more efficient than their counterparts in the public sector. This view is corroborated by the public choice theorists who argue that the specific X inefficiency factors are more ordinary in the public sector, irrespective of market conditions. Further, many cross-country findings report an increased government ownership as a deterrent to the development of the banking system.The Indian banking scenario attends to be consistent with the supra, as the privately have (foreign as well as domestic) banks seem to be superior to their public counter parts with res pect to all performance indicators except the NIM. Despite a fall in their OPR and NIM between 1992-95 and 2000-03, the private banks successfully managed to reduce their operating expenditures, particularly the staff expenditures, thereby successfully maintaining their status. Among private banks, the foreign banks seem to be superior in terms of three out of five the criteria used.Within the public domain, the State Banks endure to be superior with respect to ROA, OCR and SER, while the nationalised banks seem to show better performance in terms of OPR and NIM. Thus, although there is a significant improvement in the overall performance of banks as one moves from the post-reform period to the late-reform period, one finds certain anomalies such as a fall in the NIM (except in the case of the nationalised banks), a fall in the ROA of private domestic banks, a reduction in the OPR of private domestic and foreign banks and a rise in the OCR/SER of foreign banks. take onncy or diver genceApart from the overall improvement across the board, another important criterion to evaluate the success story is to check whether the competitive tear has led to any convergence in the performance of different ownership groups in the post-liberalisation period. Exposure to the competitive forces is often argued as a panacea to invoke poorly performing banks out of their slumber. Although the public banks compared poorly with private banks during the initial period, they made a significant improvement in the later period by responding well to the new challenges of competition and consolidation, aboutly pastime a gradual and cautious approach.The pay off is well reflected in the increase in their ROA, OPR and NIM. Some possible reasons for the better performance of public banks could be they still undertake most of the government espousal programmes, thereby generating significant fee based income the market discipline imposed by the listing of most public sector banks has also probably contributed to this change performance and the reform measures have changed their business strategies particularly greater diversification of non-fund based business and outcome of treasury and foreign exchange business. The study reveals that the OPR across four ownership groups tend to converge.The NIM tend to converge across private and public sectors while the OCR continues to remain significantly different across ownership groups. The above analyses indicate that the banking sector performs reasonably well with respect to the goals set by the Narasimham Committee, particularly in the setting of the poorly performing banks and showing some back up signs to meet the Basel II norms by 2006. However, one should not go over board in practice these numbers to evaluate the success of the Indian banking sector, particularly from the perspective of a developing economy such as ours.Policy-makers should be extra cautious in giving free a reign to the banking sector in pursuing profit and risk based strategies. Recent trends in non-synergy based consolidation, growing waver to lend money towards productive purposes and to the unprofitable sectors such as agriculture, self-help groups, infrastructure and to small and medium coat enterprises, its growing engagement in non-productive treasury trading operations and conspicuous consumer lending will seriously impair the role of banks as public instruments of development. Therefore, maintaining a balance between these two objectives will remain a challenge to the banking sector for some time to come.Bibliography-* www.thehindubusinessline.com* iimahd.ernet.in/assets/snippets/*